- Rock Hill Schools
- Prepay for School Meals
-
The way you pay for school meals has changed...
As of January 1, 2020, please visit www.k12paymentcenter.com to setup your new account. To complete registration, you will need your child's Student ID number. Information will be e-mailed to families in December and January with this required information.
Rock Hill Schools launched a new meal payment service on January 1. All remaining balances in the old system (MyPaymentsPlus) were automatically transferred to the new system, K12 Payment Center. MyPaymentsPlus accounts closed on Friday, December 20. With K12 Payment Center, you can add money to your child's cafeteria account, view account balances and recent purchases, and set up notifications for upcoming payments - from the convenience of your home, office, or on-the-go through a mobile app for your Apple or Android phone/tablet.
Frequently Asked Questions
-
What is my child's Student Number?
The Student Number is a unique number assigned by the school district to each student in the district. This number is used to setup each child's meal payment account under "Manage Students" after you have created your parent account.
-
What if I forgot my username or password?
Click on Forgot Login Info? on the Login screen. Send us your registered e-mail address and we will send you a return e-mail with your information.
Note: first time users will need to create their account. To create your account, click Sign Up on the www.K12PaymentCenter.com website.
-
Why are there fees for this service?
The fees cover the costs of maintaining the secure website and the fees that are charged to us for processing credit card payments. -
What does the service cost?
When you make payments, a $1.95 fee will be added to cover the cost of processing the credit card transaction. One online payment can be split among all of the students attached to your account, with no additional cost. -
What does free registration include?
Registration gives you access to your student’s lunchroom balance and meal history, and offers e-mail notification when the account balance drops below a limit you have set. It includes all the students in your family who attend school in Rock Hill Schools. -
How do I know it is safe to enter my credit card information on K12PaymentCenter?
K12PaymentCenter, our partner for meal payments, has 128 Bit Encryption provided by Thawte. Thawte is the most trusted name in online shopping. All information submitted is protected by our secure server, which automatically encrypts your personal information so that it cannot be read while traveling over the Internet. -
How long from the time I register as a New User can I make a lunch payment?
This process usually takes less than a day. Students must be verified before we can accept payments. This can usually be done instantly; however, in some cases it can take up to 24 hours. Once this process has completed, you can make payments directly to your student account from K12PaymentCenter. -
How do I set up a low balance notification?
Go to Manage Profile and enter the Low Balance amount.
Check Send Notifications. You will receive an e-mail when the balance drops below the amount you set. -
How do I transfer money between my children's accounts?
As long as your students are not assigned to a family account, you may transfer money from one account to another. To do this, select Transfer Funds from the navigation pane on the left. Select the student you wish to transfer money from and the student you wish to transfer money to. Enter the amount you wish to transfer and click Add Transfer. The transfer will take place the next time the service runs (typically every 2 hours except 10a-2pET).Please note, you cannot transfer more money than is available on the student’s account you are transferring money from. -
How do I know when I've made a successful payment?
When you've made a successful payment, a confirmation number will always be mailed to you. You will also be able to see the payment in the Payment History section of your K12PaymentCenter account. -
Why can't I see the balance/meal history on my child's account?
If your student hasn't made a purchase in the cafeteria in a while, the account will go dormant, generally after about 90 days. Once they make a purchase again it will "reactivate" and you will be able to see everything. The money/balance is still there, it's just not showing up on K12PaymentCenter due to inactivity. The district's Food Service office should be able to verify that the funds are still there. Alternatively, if you are just registering, it may take several hours for our system to sync with the school district. Once this has completed, you will see balance and history. -
I keep getting a message that my payment may not exceed $X. Why?
Please confirm that you have not set up a Maximum Lunch Payment amount for your account. This setting can be found under “Manage Profile” at the bottom of the page. -
Why are my payments being declined?
If your payments are being declined, please verify all information is correct from your credit card, including the 3 digit security/verification code and billing address. If you still have issues, please contact the phone number on the back of the card for more information. We simply pass on the information that the issuing bank is providing to us.
