- Rock Hill Schools
- Prepay for Lunch Snacks
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As of June 1, 2024, please visit LINQConnect.com to set up a new account and/or pre-pay for lunch snacks. To complete registration, you will need your child's Student ID number.
With LINQ Connect, you can add money to your child's cafeteria account, view account balances and recent purchases, and set up notifications for upcoming payments - from the convenience of your home, office, or on-the-go through a mobile app for your Apple or Android phone/tablet.
Frequently Asked Questions
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I just registered and when I try to log in it says, “Invalid email or password”?
Your account will not be active until you have verified your email address and password. Check your email for the verification link.
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When I log in, I do not see my student’s account?
You will need to add your student to your LINQ Connect account. Click on + then Type and complete the information to link your student. You will need to complete this process for each student you wish to add.
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Can I access my account through any browser?
You can access your account through any browser except Internet Explorer, which is no longer supported. -
Can I access my account through a mobile app?
Yes, you will need to download the LINQ Connect app in the Apple Store or Google Play Store.
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How do I add money/make a payment to my student’s account?
Once you have added your child to your LINQ Connect account, you can add money by clicking the Add Money to Account button on the dashboard or by clicking the Meal Accounts button on the student card. You can choose to either Add to Balance or set up a New Recurring Payment with Auto Pay.
If you select Add to Balance, the funds will be immediately available on your student’s account upon completion of the transaction.
If you select New Recurring Payment with Auto Pay, you will be setting up a future automatic payment for the specified amount, frequency, day, and starting date that you choose.
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I made an online meal payment. How long will it take before the funds will be available in my child’s account?
If you selected Add Money to Account, the funds will be available immediately in your student’s account upon completing the payment transaction.
If you selected Add Auto Pay, the funds will be available the following day from the day is scheduled to run. For example, if the payment is to be made every Monday, the funds will be available Tuesday morning.
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Is there a fee or service charge for making online payments?
Yes, you can find the processing fee during checkout.
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How can I see activity on my student’s account?
Click on History to view previous transaction history.
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Is my information safe?
Yes, your information is safe and secure. LINQ follows the highest level of Payment Card Industry Data Security Standards (PCI-DSS) to protect your information.
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When should I contact the Child Nutrition Department of my student’s school district?
- If you would like a refund
- If you have a question about your child’s meal service or activity on their account
- If you would like to restrict your student from purchasing items due to allergens or restrictions
- If you have questions related to your student’s meal account
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Who do I reach out to if I have questions or need help?
You can reach out to support@linqconnect.com
